Every release that matters to agencies, as it ships. Pulled automatically from the update feed — explained on the blog and unpacked live on member calls.
HighLevel updated the course progress analytics dashboard in Memberships to deliver significantly faster load times and deeper student insights. You can now view completion trends, average time to finish, and funnel drop-offs from a single location. Enhanced filtering, detailed student activity tables, and CSV exports make it easier to spot disengaged learners early and optimize course content for better retention.
HighLevel has updated the website and funnel builders to display JSON schema validation errors directly on the exact lines where they occur. Instead of receiving a vague overall alert, users can now hover over inline error markers to read specific explanations of what needs fixing. This makes troubleshooting complex SEO schema scripts much faster and eliminates guesswork when adding structured data to pages.
The E-commerce Page Builder now uses updated, illustration-based placeholder images and standardized text across all store pages and elements. This visual enhancement prevents confusion caused by realistic dummy product photos while building store layouts before actual products are connected. Additionally, builder previews now display subscription badges and clearer collection placeholders, creating a cleaner and more accurate editing environment.
HighLevel released a fresh set of pre-built templates across websites, social media, ad platforms, and automation workflows, plus a new Boat Tour Agency snapshot. These customizable assets cover various industries, including real estate, automotive, legal, finance, and medical spa services. Agencies can leverage these ready-to-use resources to build multi-channel marketing campaigns and automated follow-up sequences much faster, significantly reducing manual setup time for new clients.
HighLevel has updated user permissions to provide a consistent control model across Meetings, Services, and Rentals. Admins can now configure granular access rights for bookings, calendar setups, staff resources, categories, and global settings across all three scheduling verticals. This gives agency owners precise control over what team members can view or edit, enhancing account security and preventing unauthorized changes as operations scale.
HighLevel expanded its template library with new pre-built designs for websites, social media posts, Facebook ads, Google ads, and LinkedIn. The update also includes new automated workflow templates for lead nurturing and a complete industry snapshot tailored for donut shops. These additions help agencies quickly launch polished, targeted marketing assets for clients across real estate, medical, finance, and home service sectors without building from scratch.
HighLevel’s AI Builder within the workflow editor can now make precise bulk edits to specific triggers and actions based on plain-language instructions. Agency teams can quickly update message copy, sender identities, or pipeline stages across selected steps without affecting the rest of the automation. This removes the manual grind of updating complex workflows step by step, allowing for faster, safer adjustments at scale.
HighLevel has updated Conversation AI by replacing the single Primary Bot requirement with direct channel assignments. You can now assign individual AI bots to specific channels like SMS, Email, Facebook, or WhatsApp. Conversations can also be routed based on contact tags, allowing you to send VIP contacts to a specialized bot while standard leads go to another. This update gives agencies granular control over automated messaging without needing complex workflow workarounds. Existing bots will automatically migrate to maintain their current functionality.
HighLevel has updated Prospect AI with a redesigned dashboard, detailed agent activity logs, and direct CRM pipeline integration. You can now view execution histories, track lead usage, and get troubleshooting tips if an agent returns no results. Discovered prospects can automatically be routed into specific CRM pipelines and stages for immediate follow-up. This gives agencies full visibility over their AI lead search performance while automating the transfer of leads directly into active sales workflows.
Workflows now feature a direct integration with Todoist, introducing native automation triggers and actions. Automations can now fire whenever Todoist tasks or projects are created or completed. Additionally, workflows can perform twelve distinct Todoist actions, such as creating tasks, adding comments, and managing projects. This allows teams to seamlessly synchronize internal task management with CRM automations without relying on third-party integration services.
HighLevel now features a native Jira integration within the Workflow builder, offering two new triggers and eleven actions. You can now automatically create, update, link, and comment on Jira issues based on CRM events, or trigger customer communications when Jira tasks change status. This seamlessly connects client updates and support tickets directly to your development team's workflow without requiring manual updates across platforms.
