Nexus Hub membership — $49/month
One membership, billed monthly. You get 5 live implementation calls a week with Charles Higgins, the full resource, snapshot and course library, the video library, and a private community of HighLevel agency owners.
- 5 live calls every week — Mon · Wed · Fri
- Resource library, snapshots, SOPs and courses while subscribed
- Independent guidance — not a replacement for official HighLevel support
Billed monthly. Cancel anytime. No refunds.
Checkout and membership run inside the HighLevel-built community.
No trials and no contracts. Full policy details are in cancellation and access.
The live calls you can join this week
All times are shown in CT (America/Chicago). Sessions run every week on the same schedule: Monday 11 AM CT and 4 PM CT, Wednesday 11 AM CT, Friday 11 AM CT and 4 PM CT.
- Today
Friday open Q&A
- Date
- Time
- 4 PM CT (America/Chicago)
- Host
- Hosted by Charles Higgins
Close the week with open questions on anything HighLevel or agency related.
- Monday
Monday implementation call
- Date
- Time
- 11 AM CT (America/Chicago)
- Host
- Hosted by Charles Higgins
Open working session to start the week: bring what you are building and get it unblocked live.
- Monday
Monday operator hour
- Date
- Time
- 4 PM CT (America/Chicago)
- Host
- Hosted by Charles Higgins
Later-in-the-day session for agency operations questions — pricing, offers, delivery and team.
- Wednesday
Wednesday troubleshooting call
- Date
- Time
- 11 AM CT (America/Chicago)
- Host
- Hosted by Charles Higgins
Midweek session focused on workflows, automations and anything that broke since Monday.
What members receive
5 live calls per week
Five scheduled sessions every week, hosted by Charles Higgins. Monday 11 AM CT and 4 PM CT, Wednesday 11 AM CT, Friday 11 AM CT and 4 PM CT.
Implementation support
Bring a real build or a broken workflow and work through it live with people who have shipped it before.
HighLevel courses
Structured courses and walkthroughs covering account setup, workflows, funnels and SaaS mode.
Snapshots
Importable HighLevel snapshots with funnels, pages and campaign material you can adapt per client.
SOPs and templates
Standard operating procedures, checklists and client-facing templates for onboarding, delivery and reporting.
Resource library
Guides, ebooks, Notion templates and prompt packs, browsable by category.
Feature-update guidance
Plain-English explanations of what changed in HighLevel and whether it affects your builds.
Video library
A growing library of HighLevel update walkthroughs you can watch on demand.
Community support
A private community of HighLevel agency owners between calls — ask, answer and compare notes.
Nexus Hub is independent education and community access. It does not include done-for-you build work, and it is not a replacement for official HighLevel support.
A few resources that are already in the library
Scale Smarter with SOPs
Ebook designed to help customers create and use SOPs to improve operations, save time, and grow with greater consistency.
Create Your First SOP
Guide to help customers create their first SOP by choosing a process, writing clear instructions, and training their team.
SOP Prompts for HighLevel Agencies
Prompt pack for documenting repeatable agency processes and creating practical SOPs for delivery, onboarding, support, and internal operations.
Agency Growth Blueprint
Ebook designed to help customers scale an agency with clear systems, stronger teams, and predictable growth without working longer hours.
Browse everything in books and guides, Notion templates and prompt packs.
Who Nexus Hub is for
- New HighLevel agency owners who want a shorter path through setup
- Agencies troubleshooting workflows, automations and snapshot imports
- Agencies building or refining a SaaS offer
- Agencies improving client onboarding and fulfilment
- Small teams who want ongoing implementation guidance instead of one-off courses
Who Nexus Hub is not for
If one of these describes you, we would rather you knew now.
- Anyone looking for guaranteed revenue — no one can promise that, and we do not
- Anyone who needs done-for-you build or fulfilment work; Nexus Hub is guidance, not an agency
- Anyone looking to replace official HighLevel support for product, billing or account issues
- Anyone expecting results without doing the implementation between calls
- Anyone who needs private one-to-one consulting — that is not part of this membership
What happens once you join
- Step 1
Payment
You pay the monthly membership on the GoKollab checkout page. Nothing is charged before you confirm.
- Step 2
Account and community access
Checkout creates your GoKollab account and unlocks the private Nexus Hub community.
- Step 3
Orientation
Start in the welcome area: post a short intro and say what you are working on so answers can be specific to your agency.
- Step 4
Your first live calls
Add the live calls to your calendar and bring a real problem to the next one — there is a session every Monday, Wednesday and Friday.
- Step 5
Resource access
Open the resource library, snapshots, SOPs and courses, and use the video library for HighLevel feature walkthroughs.
Billing, cancelling and access
Cancel anytime. No trials and no refunds — you know what you're getting before you join, and every call is described upfront.
- How to cancel
- Visit https://www.gokollab.com/manage/purchases/communities to update and manage your Nexus Hub subscription.
- When cancellation takes effect
- At the end of the subscription period.
- Refunds
- Memberships are non-refundable. There are no trials, so every call and resource is described upfront before you join.
- Access after cancelling
- Once your subscription is inactive you will no longer have access to the private community, but you will still have access to all of the resources on the public website.
- Recordings after cancelling
- Once your subscription is inactive you will no longer have access to the recordings inside of the private community.
Anything not listed here is confirmed at checkout on GoKollab. We only publish policy details we can stand behind.
Four ways to get help, side by side
All four have a place. This is where each one tends to fit best.
Free communities
Facebook groups, Skool spaces and YouTube channels.
- Typical cost
- Free
- Format
- Peer threads and public videos
- Scope of answers
- Whoever answers, whenever they answer
- Account and billing issues
- Not handled
- Learning from other agencies
- Yes, quality varies
- Done-for-you build work
- No
- Best for
- Browsing ideas at no cost
Official HighLevel support & training
Product support, documentation and platform training from HighLevel.
- Typical cost
- Included with your HighLevel plan
- Format
- Tickets, docs and recorded training
- Scope of answers
- How the platform is designed to work
- Account and billing issues
- The right place for this
- Learning from other agencies
- Limited
- Done-for-you build work
- No
- Best for
- Platform behaviour, bugs and account questions
Nexus Hub
Independent live implementation help.
- Typical cost
- $49/month
- Format
- Five live calls a week, community threads, courses and a resource library
- Scope of answers
- What to build in your own account and how to get it live
- Account and billing issues
- Not handled — keep using official support
- Learning from other agencies
- Yes — the community and calls are other agency owners
- Done-for-you build work
- No — Nexus Hub is guidance and implementation help, not fulfilment
- Best for
- Getting unstuck on your own build each week
Private consulting
One-to-one engagements with an agency consultant.
- Typical cost
- Varies — usually the highest of the four
- Format
- Scheduled private sessions
- Scope of answers
- Tailored entirely to your agency
- Account and billing issues
- Usually out of scope
- Learning from other agencies
- Usually just you and the consultant
- Done-for-you build work
- Sometimes, depending on the engagement
- Best for
- A specific, funded project with a fixed deadline
Official HighLevel Support vs. Nexus Hub
These two work together. HighLevel support keeps the platform working and answers how features are meant to be used. Nexus Hub helps you decide what to build in your own account and get it live.
Official HighLevel Support
Best for platform questions and account issues
- Product and account support
- Official documentation
- General platform training
- Understanding how a feature works
- Platform-related troubleshooting
Nexus Hub
Best for implementation inside your own agency
- Account-specific implementation
- Deciding what to build and why
- Agency workflow design
- Live troubleshooting and working sessions
- Independent operational guidance
- Learning from other agency owners
- Improving the complete client-delivery system
Nexus Hub is independent and does not replace official HighLevel support — keep using it for product, billing and account issues.
What agency owners say about Nexus Hub
Membership FAQ
When are the live calls?
Monday 11 AM CT and 4 PM CT, Wednesday 11 AM CT, Friday 11 AM CT and 4 PM CT. Five calls a week, hosted by Charles Higgins.
Are the calls recorded?
Yes. Recordings are posted for members inside the community, so you can catch a session you missed.
Can my team join?
Each membership covers one person. Logins, recordings and member resources cannot be shared, so anyone else on your team who needs access joins with their own $49/month membership — there are no bundled seats and no per-seat upsells.
How do I cancel?
Cancel anytime. No trials and no refunds — you know what you're getting before you join, and every call is described upfront.
Do you offer refunds?
Memberships are non-refundable. There are no trials, so every call and resource is described upfront before you join.
Do I need to be experienced with HighLevel?
No. New agency owners use the setup courses and calls to get running, and experienced operators use the same calls to move faster on new features.
Is Nexus Hub affiliated with HighLevel?
No. Nexus Hub is an independent education and community platform. It is not affiliated with, endorsed by or sponsored by HighLevel, and it does not replace official HighLevel support.
Do you do done-for-you work?
No. The membership is live implementation help, courses, snapshots, SOPs and community access. Build and fulfilment work for clients is not included.
What happens after I join?
You pay the monthly membership on the GoKollab checkout page. Nothing is charged before you confirm. Checkout creates your GoKollab account and unlocks the private Nexus Hub community. Start in the welcome area: post a short intro and say what you are working on so answers can be specific to your agency. Add the live calls to your calendar and bring a real problem to the next one — there is a session every Monday, Wednesday and Friday. Open the resource library, snapshots, SOPs and courses, and use the video library for HighLevel feature walkthroughs.
Join Nexus Hub for $49/month
5 live calls a week, the full library, and a community of HighLevel agency owners. Billed monthly. Cancel anytime.
Checkout and membership run inside the HighLevel-built community.