Contact Nexus Hub
Nexus Hub is a small team. Use the route below that matches what you need and we will get it to the right person.
Send us a message
Use this form for general support or to report an error on the site. It reaches the same inboxes as the addresses below — you just don't have to leave the page.
All contact channels
General support
Questions about the site, the live calls, the resource library, or how Nexus Hub works. Members get the fastest answer by posting inside the community, where the calls and the library live.
Not a member yet? Email us instead — the community is members-only.
Membership and billing
Billing, renewal, cancellation, or access questions. Membership and checkout run inside the GoKollab-hosted community, so include the email address you joined with.
Privacy requests
Requests about your personal information — access, correction, or deletion. Tell us what you are asking for and the email address associated with your account so we can identify your records.
Privacy and data-subject requests (GDPR/CCPA) are answered within 30 days of a verified request.
Partner inquiries
Tool vendors, sponsorships, and partnership proposals. Read Partner with Nexus first — it sets out the models we accept and the editorial rules attached to them.
Report an error
Something on the site is wrong, out of date, or unclear. Include the page, the specific claim, and what you saw in your own HighLevel account if it differs. Reported errors follow the corrections process in our Editorial standards.
Corrections go straight to our editorial inbox. The email opens prefilled with the three details we need.
Postal contact
Nexus Hub