Bring your real HighLevel account and agency problems to five calls a week of live implementation help, and use the current templates, SOPs, snapshots and courses inside the community the same day — $49/month.
Independent from HighLevel, with every call hosted live by Charles Higgins — practical help, not a support script.
Next live callMon 11 AM CT & 4 PM CT · Wed 11 AM CT · Fri 11 AM CT & 4 PM CT
"My appointment reminder workflow fires twice when a contact rebooks. What am I missing?"
Check the trigger filters — a rebook re-enters the workflow unless you add 'stop on response'. Here's the exact setting…
Mon · Wed · Fri with Charles
Reactivation snapshot
In the community
Onboarding SOP
In the community
Cards above are representative examples based on common member questions.
Free and open to everyone
Live webinar · Extendly
Hosted by The Extendly team, Extendly
The Extendly team will show how HighLevel-certified agents handle your client tickets, chats, and Zoom calls 24/7 under your brand.
Register freeTwelve videos, three answers, none current.
You know the what. Nobody shows the how.
Features move. Your setup breaks quietly.
Your setup isn't in the docs.
Nexus Hub gives you one place to ask, learn, build and move forward.
Monday Q&A · 11 AM CT
Dana · new agency
Stuck on subaccount setup for my first client…
Example threads and resources shown here are representative examples based on common member questions.
Live Q&A five times a week with Charles.
Join a live callSnapshots, SOPs, templates, checklists and working examples.
Browse the resource libraryFocused courses and walkthroughs without unnecessary theory.
Explore the coursesAsk questions, share wins and learn from experienced owners.
Meet the communityFeature-update feed and independent explanations on the blog.
See feature updatesMonday implementation call
Monday operator hour
Two sessions — pick the one that fits your day.
Wednesday troubleshooting call
Midweek session — bring what broke since Monday.
Friday build session
Friday open Q&A
Close the week with working answers.
Hosted by Charles Higgins inside the community · replays available to members in the community
No posturing, no engagement bait. Members ask about their actual setup and get answers they can implement the same day.
How are you handling client onboarding for SaaS-mode subaccounts without a full-time VA?
We run a three-email sequence plus one 20-minute kickoff call, all from a snapshot. I'll link the SOP below — copy it and swap your branding.
Ran the same snapshot for my onboarding — the kickoff call is where most of the back-and-forth disappears.
Representative example based on common member questions
Full workflow, emails and SMS copy. Import and customize.
Nine short lessons. No theory padding.
Step-by-step with current carrier requirements.
Static preview cards — the searchable library lives inside the community.
$49/month checkout, instant access.
Introduce yourself and pick your current challenge.
Grab the template or ask Charles on the next call — never more than two days away.
Post progress, get feedback, keep moving.
HighLevel agency owners on what changed after joining Nexus Hub.
Charles is the founder of Pinnacle AI and a SaaSpreneur Gold Award winner. The guidance is independent, practical and grounded in what works inside real accounts.
On What's Working with Keaton, Charles explains how he built a website that sells his HighLevel SaaS without a sales team or ads. Get a feel for how he teaches before you join.
Watch on YouTubeInternal comments and user mentions allow agency teams to collaborate on active client conversations directly within HighLevel without leaking private notes to leads.
Nov 12, 2026Transitioning an agency to recurring platform subscriptions requires careful planning across account hierarchy, provisioning workflows, billing architectures, and feature permissions.
Nov 10, 2026These two work together. HighLevel support keeps the platform working and answers how features are meant to be used. Nexus Hub helps you decide what to build in your own account and get it live.
Best for platform questions and account issues
Best for implementation inside your own agency
Nexus Hub is independent and does not replace official HighLevel support — keep using it for product, billing and account issues.
Billed monthly · cancel anytime · no trials, no refunds
Checkout and membership run inside the HighLevel-built community.
Join a practical community built to help HighLevel agencies solve problems, build faster and grow with confidence. $49/month, cancel anytime.
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