This Privacy Policy explains how Nexus Hub collects, uses, stores, and protects your personal information when you visit our website or use our community and educational services.
1. Information we collect
We collect information you provide directly, such as your name, email address, and account details when you join or contact us. We also collect technical information automatically, including your IP address, browser type, device information, and how you interact with the Services.
2. How we use your information
We use the information we collect to:
- Provide and improve the Services
- Communicate with you about updates, events, and support
- Process payments and manage your account
- Understand usage trends and improve educational content
- Enforce our Terms of Service and protect the community
3. Sharing and disclosure
We do not sell your personal information. We may share information with trusted service providers who help us operate the Services (such as hosting, payment processing, and analytics), and only to the extent necessary for them to perform their services. We may also disclose information if required by law or to protect our rights and safety.
4. Cookies and analytics
We may use cookies and similar technologies to remember your preferences, understand how the Services are used, and improve your experience. You can manage cookie preferences through your browser settings.
5. Data security
We use reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your choices
You may update your account information, opt out of marketing emails, or request deletion of your account by contacting us. Some communications, such as service notices, are necessary and cannot be opted out of.
7. Children's privacy
The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version with a new "Last updated" date and, for significant changes, notify you through the Services or by email.
9. Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us through the Nexus Hub community portal or by email at the address listed on our contact channels.