A2P
Photo by Volodymyr Hryshchenko on Unsplash As a growing business, text messaging is one of the fastest ways we reach customers. But to send messages reliably we need A2P approval for our phone numbers. The rules themselves have not changed, yet carriers are enforcing them far more strictly. That means
community-management
Photo by Annie Spratt on Unsplash We can run a thriving community that both nurtures members and creates revenue without juggling a dozen tools. A single platform that supports public groups and private channels lets us offer free, social spaces while selling intimate access to coaching, expert Q&A,
call-dispositions
Photo by Andrea Natali on Unsplash Why this matters for our business We rely on phone conversations to move prospects through the funnel, confirm appointments, and keep projects on track. When call outcomes are vague or scattered across tools, follow-ups slip, accountability falters, and revenue suffers. Two small mobile updates
integrations
Photo by appshunter.io on Unsplash What we'll cover * What changed in our appointment sync and why it matters * How the phone mapping works and where to configure it * Real-world examples of how this avoids missed follow-ups * Troubleshooting, fallbacks, and best practices for collecting phone numbers * A practical
workflow
Photo by Ninthgrid on Unsplash Small updates can create outsized improvements in how we run the business. One such change is the addition of a rich text editor to the "add notes" action inside our workflow system. At first glance it looks like a minor UX tweak. In
review-management
Photo by Jon Tyson on Unsplash Reviews shape how customers see our brand. They build trust and help people decide to buy. Not every review comes from a connected platform, though. We added a simple way to record feedback collected offline or from platforms that are not integrated with Reputation.
ai-page-builder
Photo by Amper on Unsplash As a small business, we constantly juggle priorities: getting our message right, launching pages quickly, and keeping designs consistent across devices. Recent upgrades to the AI page creation tools we use have made that juggling act noticeably easier. These changes are not flashy for the
performance
Photo by Cherrydeck on Unsplash We rely on our business software every day to keep customers engaged, follow up on leads, and keep operations moving smoothly. When list filters and searches take forever, everything slows down—follow-ups get missed, team members get frustrated, and momentum stalls. Recent performance and stability
paid-social
Photo by Walls.io on Unsplash We just hit a small but important milestone: a major social ad platform has removed regional restrictions for Australia, Singapore, and Taiwan. For businesses like ours that have been waiting to expand paid social efforts into those markets, this change makes it easier to
reputation-management
Photo by Giorgio Tomassetti on Unsplash We run a busy business and one constant headache has been dealing with reviews. They matter more than they used to. Responding shows we care, informs potential customers, and quietly signals to search engines and review sites that we are active and attentive. The
form-tracking
Photo by phyo min on Unsplash We run a growing business and one annoying truth is this: forms live everywhere. On our landing pages, on partner sites, inside online booking tools, and sometimes tucked into third-party microsites. Each of those forms collects valuable information, but too often that data lands
community-management
Photo by Samantha Borges on Unsplash Asking new members to complete a profile right away helps with identification and moderation. But that required step can turn away people who want to explore first. We created a simple setting that gives you control over whether new members must finish their profile