HighLevel
Sending a file inside a WhatsApp conversation is useful. Sending the right file with a clear caption is even better. Inside HighLevel, WhatsApp media messaging makes it much easier to keep customer conversations organized while sharing images, videos, audio files, and documents. Instead of sending attachments with no explanation, you
Photo by Vitaly Gariev on Unsplash Files shared over WhatsApp—photos, receipts, contracts, or PDFs—are often central to customer conversations. Those files used to vanish automatically because of built-in platform limits. We now store all WhatsApp media in the CRM automatically for up to one year, and you
Photo by Brett Jordan on Unsplash We added a new channel for calendar reminders so businesses can reach customers who prefer WhatsApp. This creates a faster, more familiar way to send appointment reminders and reduces no-shows by using a messaging channel with significantly higher open rates. Enable WhatsApp Calendar
We recently published a short walkthrough that highlights a powerful onboarding feature inside the platform, and in this article we’ll expand on that step-by-step process so you can confidently onboard your customers to WhatsApp Business. The original walkthrough was created by Andrew George, and we’ll follow