community-management
Photo by Samantha Borges on Unsplash Asking new members to complete a profile right away helps with identification and moderation. But that required step can turn away people who want to explore first. We created a simple setting that gives you control over whether new members must finish their profile
customer-retention
Photo by Andreea Avramescu on Unsplash Every founder knows the gut punch of seeing clients leave in waves. One month the signup numbers look promising. The next month we watch 30 percent of those new customers walk away and we wonder if we made the right choice at all. That
We recently published a short walkthrough that highlights a powerful onboarding feature inside the platform, and in this article we’ll expand on that step-by-step process so you can confidently onboard your customers to WhatsApp Business. The original walkthrough was created by Andrew George, and we’ll follow