human-handover - The Nexus Hub

Illustration of an automated human handover showing an AI chatbot transferring a chat to a human support agent in a SaaS dashboard-style scene (no text)

highlevel

How to Set Up Automated Human Handover for AI Chatbots in HighLevel (GHL)

Automated human handover lets an AI chatbot seamlessly transfer a conversation to a real person when the bot cannot fully resolve a prospect or customer issue. Properly configured handover reduces lost leads, improves customer experience, and keeps teams accountable. This guide explains what human handover is, why it matters for

human-handover

Human Handover for AI Agents: How to Seamlessly Transfer Chats to a Human

We recently explored a practical walkthrough by Automate with Usama that demonstrates how to configure human handover for AI chat agents inside your business messaging platform. In this guide, we’ll expand on that demonstration, walk through the exact steps you can follow, share concrete examples and templates, and give