Photo by Brett Jordan on Unsplash We added a new channel for calendar reminders so businesses can reach customers who prefer WhatsApp. This creates a faster, more familiar way to send appointment reminders and reduces no-shows by using a messaging channel with significantly higher open rates. Enable WhatsApp Calendar
Reputation Management
Review requests help us connect with customers and improve our business. We recently added the ability to attach images dynamically to those requests. Instead of a single static logo, teams can now include up to five photos to make outreach more personal and persuasive. How it works Here’s how
live-streaming
Live streaming is the most engaging way to connect with your audience. It lets you show an unscripted, authentic face and brings real-time interaction right into your community. Hosting live sessions inside your group puts the connection at your home base and makes it easier to build trust, answer
whatsapp-business
Managing customer conversations across a phone and a business platform no longer needs to be a juggling act. We can keep using our WhatsApp Business phone app for calls, groups, and status updates while running automations, bulk messaging, and analytics from our business software — all on the same phone number.
ad-management
Table of Contents * What just changed and why it matters * Key benefits at a glance * How the new setup works — the simple flow * What sub-accounts see and experience * Pricing strategies and practical examples * Practical tips for smooth management * Step-by-step setup checklist * What to expect for existing paid
rich-text
We added rich text editing to notes and task descriptions so teams can keep information clear, structured, and easy to scan. Instead of plain text that blends into a long wall, you can now format important details, add links to resources, and build checklists that communicate exactly what needs to
dashboard-ai
Photo by Paymo on Unsplash Data should help us act, not slow us down. Dashboard AI turns dashboards from static scoreboards into an active assistant that highlights what matters, explains why, and recommends next steps. Instead of staring at raw numbers and guessing, we can uncover trends, detect risks early,
tiktok-automation
TikTok helps you reach and connect with audiences in an approachable way. It encourages people to interact with your business. To make responding to that engagement easier, we built workflows that automate replies for both direct messages and comments. Here is how it works and how to set it up.
tiktok-automation
TikTok offers a casual, high-engagement way to reach people. To help businesses respond faster, we added workflow options to automate TikTok direct messages and comment replies. This guide shows how the automation works and how to set it up so your audience feels taken care of and your posts
social-comments
Interacting with our audience helps build community and rapport. It makes our brand more accessible and encourages customers to choose us over competitors. To make replying easier, we added a comments section inside the Social Planner so you can manage incoming comments without leaving your CRM. Table of Contents * Where
social-media
Interacting with your audience often builds community and rapport. It makes your brand more accessible and can help customers pick you over competitors. To make this easier, we added a Comments section inside Social Planner so you can manage and reply to incoming comments without leaving your CRM. Table of
AI
We just pulled off one of the most intense product pushes in our history. Over 150 people on the team poured countless late nights and weekends into shipping more than 300 improvements, features, and integrations. If you want a single place that captures what changed, why it matters, and how