Customizable Navigation Tabs in Community Groups: Personalize Member Experience
Communities give customers a dedicated place to meet, learn, and interact. We built a simple update that lets you control which navigation tabs members see. This reduces distractions and lets you shape each group's experience.
What this change does
By default, communities include six navigation tabs. Now you can choose which of those tabs appear for a specific group. The setting is quick to access and takes effect immediately for everyone in the community.
Why it matters
- Clearer member journeys. Show only the sections that are relevant to the group’s purpose.
- Fewer distractions. Remove unused tabs so members focus on learning or networking.
- More flexibility. Separate learning spaces from social areas or highlight key resources.
How to customize tabs (step-by-step)
Follow these simple steps to tailor the navigation for any community group.
- Go to Membership > Communities > Groups and log into the community you want to edit.
- Open group settings. The settings link is on the right side of the group page.
- Choose Show / Hide Tabs. Switch to that section in settings.
- Toggle tabs on or off. Turn each section on or off based on the experience you want to create.
- Click Save. Changes apply immediately for all users in the community.
Practical tips for using hidden tabs
- For course-based groups, hide social tabs and surface learning modules first.
- For networking groups, highlight discussion and member directories and hide course material.
- Use tab visibility to pilot features. Turn a tab on for a small group, gather feedback, then roll out broadly.
Common scenarios
Streamlining onboarding
Hide advanced sections until members complete an orientation module. This reduces confusion and keeps new members focused.
Running cohorts
For time-limited cohorts, enable only the course and discussion tabs. After the cohort ends, re-enable networking tabs for long-term engagement.
FAQ
How do we change which tabs are visible for a group?
Go to Membership > Communities > Groups, open the group, access settings on the right, choose Show / Hide Tabs, toggle what you want, and Save. Changes take effect immediately.
Will the changes apply to all members?
Yes. When you save the tab visibility settings, they apply immediately to everyone in that community group.
Can members still access hidden content via direct links?
Hidden tabs remove the navigation entry. If direct links exist, access depends on the permission and content settings for that section. Treat hiding as a navigation control, not a full content permission change.
Can we restore a tab after hiding it?
Yes. Visit Show / Hide Tabs and toggle the tab back on, then Save. The tab will reappear for all members immediately.
Any best practices for tab organization?
Start with the essential sections for your group’s goal. Use hidden tabs to simplify the interface. Test changes with a small group before applying them widely.
Support and next steps
At Pinnacle Ai, we want communities to be easy to manage and effective for members. Use tab visibility to tailor each group’s layout and reduce unnecessary clutter. If help is needed, reach out to our support team or check your account documentation for more details.
Benefits recap: customized experiences, fewer distractions, and more flexibility to separate or highlight learning and social areas.
This article was created from the video Customizable Navigation Tabs in Community Groups: Personalize Member Experience
